Surgery Opening Times
Mon - Fri 8.00am - 6.00pm
Sat 8.30am - 12.00pm (by appointment)
Tel (24 hrs): 01733 264506
Fax: 01733 266728
Bretton Health Centre
Appointments can be made in one of the following ways:
This results in an inefficient use of clinical time and also the slot will go unused rather than it being offered to another patient.
In order to be able to offer patients appointments as soon as possible it is important that all appointments which are booked are attended or cancelled in a timely manner.
A list of non-attenders will be produced each month to identify any patients who should be excluded from the general policy, for reasons such as clinical memory problems, a hospital in-patient or any other reasons we have been made aware of that would prevent them from attending the practice or being able to inform us in a timely manner.
If you cannot attend your appointment, please text 07543880119 with your surname, date of birth (xx/xx/xx format) and date of appointment and we will cancel it for you.
Urgent problems can be dealt with as soon as possible, usually the same day, although you may not be able to see your usual Doctor in these circumstances.
Home visits will be made for people whose medical condition makes it impossible for them to attend the Health Centre.
In most cases we do not offer home visits for children. Parents, guardians or carers must arrange to bring children to the surgery.
Requests for Home Visits should be made by calling 01733 264506 before 11.00am.
If your usual Doctor is unavailable, you will be seen by one of our other Doctors or senior clinical team members.
Nurse Practitioners are qualified nurses who have extra training in acute illness, examination skills and chronic disease management. They are independent prescribers and treat patients autonomously. You can see a nurse practitioner or minor illness nurse for acute coughs, colds, chest infections, headaches, earaches, rashes, back pain etc. Nurse practitioners also carry out medication reviews and issue prescriptions as well as order diagnostic tests and refer you on for further assessment if required.
Practice Nurses are qualified nurses who carry out routine health care such as dressings, wound care, cervical smears, suture removal, injections, childhood immunisations, ear syringing, chronic disease management e.g diabetes, hypertension and asthma reviews. The practice nurses have extra training and responsibilities in certain areas of health care e.g. contraception and sexual health, minor illness, smoking cessation. At Bretton Medical Practice we have a very experienced group of practice nurses who provide a wide range of health services.
Health Care Assistants. We employ a team of HCA’s who contribute to patient care by undertaking phlebotomy, dressing, wound care, spirometry, life style advice, NHS health checks, new patient health checks, 6 monthly diabetes reviews. We have a level 3 HCA who can give certain injections and offer smoking cessation treatment.
From 1st May 2012 we will be sending appointment text reminders and other text messages which we hope will be useful to you.
If you do not wish to receive text messages from us, please let any member of staff know.
We are committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
All patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required. You may have a family member or friend present to provide support and comfort but they do not fulfil the role of chaperone.
Wherever possible we would ask you to make this request at the time of booking your appointment so that arrangements can be made and your appointment is not delayed in any way. Where this is not possible we will endeavour to provide a formal chaperone at the time of request. However occasionally it may be necessary to reschedule your appointment. Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperone policy.